Giftbox | UMF 23+ Mānuka Honey

USA: We have a new USA website that now ships directly from the USA. Please visit www.egmonthoney.com to shop your Mānuka Honey.

We ship all our products directly to you from our factory and warehouse in New Plymouth, New Zealand. Unfortunately we are unable to ship to China, France or Western Australia. We also cannot deliver to PO Boxes.

Temporary pause on shipping to some EU countries

New European Union customs rules take effect on 1 November 2026. To meet them, our shipping partner NZ Post has temporarily paused some services to the EU from 29 October 2026, while it puts the new systems in place. During this time, we’re unable to ship orders to the following countries: Austria, Bulgaria, Croatia, Cyprus, Czechia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Romania and Slovenia. Shipping to other EU countries we deliver to, including Germany, Sweden and the Netherlands, continues as normal. We know this is frustrating, and we’re sorry for the inconvenience. The pause is there to stop parcels being delayed, sent back, or turned away at the border. We’ll resume shipping to these countries as soon as NZ Post’s services are back, and we’ll update this page when they are. If you have any questions, please get in touch with our team.

IMPORTANT NOTE FROM NZ POST:
New EU Customs Charges on International Shipments

As of 1 July 2026, the European Union has removed its €150 duty-free threshold, so all shipments into the EU, regardless of value, are now subject to customs duties (import charges) as well as import VAT. This is a regulatory change mandated by the EU and outside our control, and we apologise for any inconvenience caused.

Will I be charged duties and VAT on my order?
Yes, if you’re shipping to an EU country. These charges are calculated by customs based on your order value and are charged by the courier at checkout or on delivery, not by Egmont Honey.

Which countries does this affect?
All 27 EU member states. Shipments to the UK, USA, Australia, and New Zealand are unaffected by this change.

Why isn’t Egmont covering this cost?
Duties (import charges) and import VAT are set and collected by EU customs authorities, not by us. We’re not able to absorb or waive these charges, but we want you to know about them upfront so there are no surprises at delivery.

New Zealand Shipping

*Shipping times may vary during peak seasons and promotional periods. Please allow an additional 1–2 business days for dispatch during high-volume sales events, such as Black Friday.

1 - 3 Business Days*

Australia Shipping (excluding WA)

5 - 15 Business Days*

Middle East Shipping

10 - 25 Business Days*

International Shipping (excluding Middle East and Australia)

5 - 30 Business Days*