Shipping Rates

USA: We have a new USA website that now ships directly from the USA. Please visit www.egmonthoney.com to shop your Mānuka Honey.

We ship all our products directly to you from our factory and warehouse in New Plymouth, New Zealand. Unfortunately we are unable to ship to China, France, Netherlands or Western Australia. We also cannot deliver to PO Boxes.

IMPORTANT NOTE FROM NZ POST:

New EU Customs Charges on International Shipments

As of July 2026, the European Union has removed its €150 duty-free threshold. All shipments into the EU — regardless of value — are now subject to customs duties (import charges) and import VAT. This is a regulatory change mandated by the EU and outside our control, and we apologise for any inconvenience caused.

Will I be charged duties and VAT on my order?
Yes, if you're shipping to an EU country. These charges are calculated by customs based on your order value and are charged by the courier at checkout or on delivery, not by Egmont Honey.

Which countries does this affect?
All 27 EU member states. Shipments to the UK, USA, Australia, and New Zealand are unaffected by this change.

Why isn't Egmont covering this cost?
Duties (import charges) and import VAT are set and collected by EU customs authorities, not by us. We're not able to absorb or waive these charges, but we want you to know about them upfront so there are no surprises at delivery.

New Zealand Shipping

1 - 3 Business Days

Australia Shipping (excluding WA)

5 - 15 Business Days

Middle East Shipping

10 - 25 Business Days

International Shipping (excluding Middle East and Australia)

5 - 30 Business Days